Privacy Policy

Platinum Star Financial’s mission is to serve our clients with personalized service, respect and integrity while accomplishing the desired results. Because of the sensitive information we handle, this can only be accomplished by maintaining our client’s trust. Therefore, Platinum Star Financial has adopted the following privacy policy to protect our customer’s interests which serves as a standard for all Platinum Star Financial’s employees.

What Information We Collect

We may collect "nonpublic personal information" about you from the following sources:

- Information we receive from you on applications or other forms;

- Information about your transactions with us or others; and

- Information we receive from third parties such as consumer reporting agencies.

"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial product or service to you. 

What Information We Disclose

We may disclose information we have as permitted by law. We are required to or we may provide information to third-parties without customer’s consent, as permitted by law, such as:

To regulatory authorities and law enforcement officials.

To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability. To report account activity to credit bureaus.

To consumer reporting agencies.

To respond to a subpoena or court order, judicial process or regulatory authorities.

In connection with a proposed or actual sale, merger, or transfer of all or a portion of a business or an operating unit, etc.

In addition, we may provide information to our service providers to help us process applications or service your accounts. Our service providers may include billing service providers, mail and telephone service companies, lenders, investors, title and escrow companies, appraisal companies, etc.

We may also provide information to our service providers to help us perform marketing services. This information provided to these service providers may include the categories of information described above under “How We Gather Information” limited to only that which we deem appropriate for these service providers to carry out their functions.

We do not provide non-public information to any company whose products and services are being marketed unless you authorize us to do so. These companies are not allowed to use this information for purposes beyond your specific authorization.

At Platinum Star Financial, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how we protect your confidential information, please call us at 1-866-669-2782.